Amity Law & Smoove are experiencing continued growth we now have a new opportunity to extend our team further and looking for an Onboarding Assistant to join our team at our Horwich office.

DETAILS

Location: Paragon House, Horwich, Bolton

Hours: Full time hours 9am-5pm, Monday – Friday (flexibility considered)

In office/Hybrid working: Hybrid working available after successful probation period

Salary & Benefits: Upto £22k DOE, 25 days annual leave + Bank holidays & Birthday off

ROLE OVERVIEW:

To work as part of a team to achieve effective new client onboarding. Working to deadlines to ensure clients receive a quote and are onboarded in accordance with published SLAs. Support with opening and allocation of post, ensuring matters are allocated on the day of receipt

MAIN RESPONSIBILITES:

• Ability to understand the differing areas of onboarding and liaising with clients and various third party referrers/conveyancing panels. (training provided)

• Understanding of conveyancing legal process, client care, anti money laundering regulations, data protection and other regulation that binds the legal industry working effectively within the frameworks.

• Provides quotations and performs chase routines according to publish SLAs

• Ensures onboarding of clients captures all necessary and relevant requirements before transferring to case handlers

• Ability to work on own initiative, successfully prioritises workloads to ensure deadlines are met.

• Complies with internal and external regulatory requirements including but not limited to AML Guidance, Data Protection, CLC Outcomes, Client Care, published KPIs and SLAs.

SKILLS & EXPEREINCE REQUIRED

• Experience of working in a client focused legal environment, preferably in conveyancing.

• Utilises a clear escalation route to the line manager to sense check any concerns.

• IT literate, with experience of using legal systems required to enhance business performance and meet client expectations.

HOW TO APLLY

Follow the link or email Daniel Howard- Amity Law's Talent Acquisition Manager with your CV on daniel.howard@amitylaw.co.uk